Frequently Asked Questions
Still have a question after reading these? Just ask — we answer quickly.
Do I need to provide cleaning supplies?+
No. Our team arrives with professional-grade equipment and supplies. If you prefer we use specific products in your home, just leave them out and let us know.
Do I need to be home during the cleaning?+
That's completely up to you. Many clients give us access instructions and come home to a finished space. Others prefer to walk us through the first visit.
How do you price a cleaning?+
Pricing depends on the size of the space, its current condition, and the services you want. Send us a few details and we'll give you a clear quote before we start.
Are your products safe for kids and pets?+
Yes. We use non-toxic, eco-friendly products by default and work carefully around pets and children's areas.
Can I book a recurring cleaning?+
Absolutely. Weekly, bi-weekly, and monthly schedules are available for homes and offices, along with one-time deep cleans.
What if I need something outside your standard list?+
Ask us. Special requests like inside-the-oven cleaning, window tracks, laundry, or organizing can be added to any visit.
What is your cancellation policy?+
Please give us at least 24 hours notice to reschedule or cancel so we can offer the slot to another client.